Responsible gambling

Responsible Gaming at Casino Nova Scotia Online

We're committed to providing you with an enjoyable gaming experience while ensuring that our players gamble responsibly. Please take a moment to familiarize yourself with our responsible gaming features and policies.

Self-ExclusionIf you feel that your gaming is becoming problematic, we encourage you to consider self-excluding from our platform for a period of time. This will prevent you from accessing your account or receiving marketing communications during this time.

To initiate self-exclusion, please follow these steps:

1. Log in to your account and go to the responsible gaming section.
2. Select "Self-Exclude" and choose a duration (6 months, 1 year, 5 years).
3. Confirm that you wish to proceed with self-exclusion.

Once you've initiated self-exclusion, we'll immediately log you out of your account and block access until the chosen period has ended.

Deposit LimitsIf you're concerned about managing your gaming spend, you can set daily, weekly or monthly deposit limits on your account. This will prevent you from exceeding a specified amount in any given time frame.

To set deposit limits:

1. Log in to your account and go to the responsible gaming section.
2. Select "Deposit Limits" and choose the duration (daily, weekly, monthly).
3. Enter your desired limit amount and confirm that you wish to proceed.

Time-OutsIf you need a break from gaming or want to take some time to reassess your spending habits, we offer short-term time-outs of 24 hours, 7 days or 1 month. During this period, you won't be able to access your account or place bets.

To initiate a time-out:

1. Log in to your account and go to the responsible gaming section.
2. Select "Time-Out" and choose the duration (24 hours, 7 days, 1 month).
3. Confirm that you wish to proceed with the time-out.

Tools and ResourcesWe've partnered with leading responsible gaming organizations to provide educational materials and support services for our players:

• Nova Scotia Problem Gambling Resource Centre
• 1-800-GAMBLER (1-800-426-2537): For problem gamblers or concerned family members seeking confidential advice.

Gaming HistoryTo help you stay in control, we provide a comprehensive gaming history of your transactions and losses. You can access this information by logging into your account and going to the responsible gaming section.

Age VerificationWe verify the age of all players upon registration to ensure that only individuals aged 18+ are able to gamble with us. If you're under 18, we kindly request that you do not attempt to register or place bets on our platform.

Player ProtectionIf you suspect someone is underage gambling or experiencing issues related to responsible gaming, please contact our support team.

We're committed to providing a safe and enjoyable gaming experience for all players. If you need any assistance with setting deposit limits, initiating self-exclusion or seeking advice on responsible gaming practices, please don't hesitate to reach out to our support team.